What does the Basic EAP workflow/referral emphasize?

What does the Basic EAP workflow/referral emphasize?

• A. EA Professional Helps Refer to Programs Matching Presenting Concerns and Refer to Services Available Through Insurance
• B. Develop Corporate Policy
• C. Provide In-House Medical Treatment
• D. Audit Financial Statements

Answer: (D)

The Basic EAP workflow/referral centers on connecting an employee’s presenting concerns with appropriate resources. The emphasis is on the EA professional guiding the employee to programs that address those concerns and linking to services available through insurance when possible, so the referral is practical, accessible, and supported financially. This approach focuses on assessment, referral to relevant treatment or counseling options, and coordination of care, rather than actions like developing corporate policy, providing in-house medical treatment, or auditing financial statements.

The Basic EAP workflow/referral centers on connecting an employee’s presenting concerns with appropriate resources. The emphasis is on the EA professional guiding the employee to programs that address those concerns and linking to services available through insurance when possible, so the referral is practical, accessible, and supported financially. This approach focuses on assessment, referral to relevant treatment or counseling options, and coordination of care, rather than actions like developing corporate policy, providing in-house medical treatment, or auditing financial statements.