Certified Employee Assistance Professional (CEAP) Practice Exam

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• What is the described final step in the management consultation/referral process?
• In the CFR 40 SAP process, what happens after the SAP makes recommendations and the employee completes them?
• In the ethical decision-making model, which groups should be considered when evaluating possible actions?
• Is failing to seek appropriate professional assistance for your own personal problems considered unprofessional conduct?
• In an EAP assessment, what is the primary assessed concern?
• Where are external staff models most commonly used?
• Which statement describes the role delineation study used in CEAP development?
• In EAP core technologies, what does I stand for?
• Which statement best defines level of care in EAP terms?
• What does the term 'lifetime maximum' refer to in a health benefit plan?
• What does workers compensation provide?
• What does the term 'out of pocket maximum' describe in a health benefits plan?
• Which statement best describes how CEAP records should be handled?
• In what year were the EAPA standards originally drafted, and by whom were they prepared?
• Which description best defines the disciplinary process within an organization?
• Which statement best describes the role of the EAP committee?
• What is the internal staff model most appropriate for?
• UM typically includes evaluation of what against established guidelines?
• What is a primary aim of the Employee Assistance Program as defined by its core technology framework?
• Which statement about essential components of EAPs is true?
• What is the recommended stance on sharing information with workplace leaders?
• Which statement best describes the Hybrid model EAP?
• Which of the following is NOT listed as a core technology of EAPA?
• What term describes being at work but with diminished performance due to personal distractions?
• Which core technology involves active promotion of the availability of EAP services to employees, their family members, and the work organization?
• PDH stands for?
• If you have a conflict of interest with a CEAP client, what is the appropriate action?
• In the management consultation/referral process, what is the second step after the leader contacts the EAP?
• Which area is explicitly listed as a main principle of the CEAP code?
• Program evaluation core technology involves which of the following?
• Which option best represents the essential components of EAP core technology?
• What is the external network model?
• Administrative Services Only (ASO) arrangements describe what?
• For what type of organization is the internal staff model EAP appropriate?
• What is the purpose of the external network model?
• Which of the following statements about safety sensitive positions is true?
• Which statement best distinguishes an EAP case from a casual conversation?
• Which items are included in considerations regarding client confidentiality?
• According to the material, what type of addiction treatment is preferred in Employee Assistance Programs (EAPs)?
• What does UM stand for in health care?
• Is practicing under the influence of alcohol covered by the CEAP code of conduct?
• Which statement about the Drug-Free Workplace Act is true?
• Which statement about EAP cases is true?
• Which statement best captures HIPAA's primary intent?
• Which option is included as a core technology of EAPA?
• What is the primary safety objective of the DOT rules?
• What is the main function of supervisory training programs?
• What should you do immediately when you discover a DOT rule violation?
• What is a supervisor/union training in the context of EAP?
• What is the primary objective of disability management?
• Conflict of interest in the CEAP code is addressed under which category?
• Which statement correctly describes a beneficiary in an employer benefit plan?
• What is the primary purpose of the basic EAP workflow follow up?
• Which of the following best describes Networking as an EAP core technology?
• Which core technology involves consultation with organizational leadership to manage troubled employees and improve the work environment?
• Which component is typical in critical incident stress debriefing?
• Basic EAP workflow steps include which sequence?
• Which core technology covers the referral of employee clients for diagnosis, treatment, and assistance, as well as case monitoring and follow-up services?
• Track 2 is for candidates who have earned a master's in an EA related field.
• What does GAF stand for and what is it used for?
• To whom must the SAP's follow-up evaluation report and testing plan be forwarded?
• Presenting concern refers to what?
• Which statement accurately describes an EAP authorization?
• From an EA professional's perspective, what elements does job performance contain?
• For what specific administrations does the DOT have federal regulations?
• In EAP core technologies, what does P stand for?
• What is the outcome of the CEAP role delineation study?
• In the external network model, what do affiliates provide?
• Do DOT regulations allow for 'SAP shopping for a second opinion'?
• EAPs evolved from which source?
• Which percentage best reflects nationwide employee access to EAP services?
• In a hybrid EAP, who may employ the on-site EA professional?
• Which principle relates to professional interactions with other professionals in the CEAP code?
• Which domain covers Employee Assistance Services to employees and family members?
• Can materials derived from EA services be used for training, research, or reporting if client identity is disguised?
• Which statement best reflects cultural competence in addressing behavioral health needs?
• Why was the external staff model created?
• Who is authorized to decide whether an employee may return to a safety-sensitive DOT position after a CFR 40 violation?
• Under FAA rules, what can happen to a flight attendant who has two positive alcohol test results?
• Which outcome best reflects the aim of EAP care management regarding timely delivery and affordability?
• Which term describes an annual plan designed to maximize the visibility and acceptance of the EAP within the organization and integrated with internal communications?
• What does RTW stand for in the DOT context?
• Which statement best describes the EAP committee's function related to member health and workplace productivity?
• The outline used to organize the CEAP exam is also known as which of the following?
• What does the hybrid model entail in EAP services?
• Which domain addresses the design, administration, and management of an Employee Assistance Program?
• PDH credit excludes which of the following?
• Length of stay refers to the number of days a member remains in a given level of care.
• Which statement best defines a workplace critical incident?
• Which option is NOT part of EAP design?
• Which statement best describes 'noncompliant' in the context of EAP treatment plans?
• In EAP metrics, how many sessions are typically involved in short-term problem resolution?
• What is included in the return-to-work meeting content?
• In EAP terminology, what term is used for individuals seeking help for personal concerns?
• What is an EAPA standard?
• Which description best captures the scope of EAP care management steps?
• How many aspects of the EAP core technology are described?
• Which is a type of EAP referral?
• What does SBIRT stand for in the context of EAP assessment?
• Which issues do EAP professionals assess regarding factors impacting job performance?
• Health Risk Appraisal (HRA) in workplace wellness programs is typically used to:
• How is EAP participant satisfaction typically measured?
• What is the most common CFR 40 violation?
• Which type of case is described as the most visible and costly in an EAP context?
• In the external staff model, who employs the EA professionals?
• What best defines an EAP?
• Which component focuses on restoring workplace relationships and job performance after a leave?
• Short term problem resolution is described as
• In the steps of referral for clients with addiction which step comes second?
• In the Basic EAP workflow, which statement best describes the primary role of the EA professional?
• Which statement best describes EAP assessment as a core component of practice?
• In EAP core technologies, what does A stand for?
• Which option describes an EAP promotional plan?
• Which EAP model combines internal staff with external resources and providers?
• Which core technology covers evaluating the effects of EAP services on organizations and job performance?
• Which statement best describes a MAP as used in the workplace?
• RIF stands for?
• Which statement best describes Release of Information in EAP?
• What is an external vendor?
• Why was the hybrid model developed?
• Should you utilize a release of information or HIPAA forms in cases of DOT rule violations?
• If the reporting period is less than a year, how is the utilization rate typically calculated?
• Is EAP participation typically voluntary?
• Absenteeism is typically measured in which unit?
• What is the external staff model?
• EAP assessment is defined as:
• Back to work conference is described as?
• Is the EA professional responsible for monitoring compliance?
• In health benefit terms, what is 'out of pocket expense'?
• What is an EAP intent?
• What best describes the relationship between EAP referrals and worksite leadership?
• For whom is the external network most appropriate?
• Which statement best describes a covered employee?
• Are airline employees who issue tickets and check luggage subject to DOT testing regulations?
• If you observe another CEAP violating the code and discussing the issue does not resolve it, what action is required?
• Which statement best describes a key component of EAP care management?
• Which transportation industries are regulated by the DOT?
• Which statement about information sources in EAP assessment is correct?
• In the DOT SAP framework, how is the SAP typically related to the DER?
• Who are considered stakeholders in the ethical decision-making model?
• What best defines risk management in a workplace?
• Access and Advertising core technology involves which of the following?
• In the internal EAP staff model, who are EA professionals?
• Which group is advised to abstain from alcohol according to WHO 2001 AUDIT guidelines?
• What is a claim?
• EAP design encompasses which elements?
• Do you need to destroy data when it is no longer of value for its original purpose?
• What term describes an individual who has co-occurring psychiatric and substance use disorders, developmental disorders and/or medical diagnoses?
• Which of the following is NOT listed as a purpose of the EAPA standards and professional guidelines for EAPs?
• What are the steps in the ethical decision-making model?
• What does the CEAP code require regarding client case records?
• How many tracks exist to qualify to sit for the CEAP exam?
• External staff model EAP is most commonly used for what type of organization?
• Before recording a session, what must be obtained?
• What does CFR 40 outline?
• What is the primary role of a Medical Review Officer in workplace drug testing?
• SBIRT stands for what in the context of employee assistance programs?
• Which model brings on-site services back to the work organization while preserving the advantages of an external network?
• Which statement about the term domain in CEAP terminology is accurate?
• A formal referral is characterized by which of the following?
• Care management involves more intensive and sustained connections with some clients than others, such as when the referral is formal from management.
• What does FFD stand for in EAP terminology?
• What does psychological testing involve?
• Safety sensitive position means what?
• AUDIT-C is used for what purpose?
• What proportion of employees have a severe problem warranting treatment?
• What describes a contracted provider?
• In CFR 40, who reviews test results to determine the appropriate medical explanation for a positive result?
• Which statement about workplace critical incidents is accurate?
• The AUDIT is a screening tool used to identify disorders related to what, and who developed it?
• Which CFR governs the procedures for drug and alcohol testing and substance abuse evaluations?
• Which statement best describes the DOT SAP return-to-duty process?
• Where are services provided in the internal staff model?
• Substance abuse is defined by impairment in social and occupational functioning due to pathological drug use. Typical symptoms include which?
• How many employees have a concern severe enough to warrant referral to intensive treatment?
• If you do not disclose the full parameters of confidentiality before you commence services, are you in violation of the CEAP code of conduct?
• Does the CEAP code require written informed consent before third parties can access a client's information?
• Which term is defined as desirable components in EAP design?
• What does reentry/reintegration involve?
• EAP referral means:
• The outline used to organize the CEAP exam is also known as what?
• In EAP assessment, information from others may be utilized if available.
• During the initial contact, what happens?
• What is an EAP action plan?
• Which statement about EAP case notes is true?
• What does the Basic EAP workflow/referral emphasize?
• Why are EAPs unique?
• What are the three elements of job performance?
• When does EAP care management come into play?
• What is the primary assessed concern in an EAP assessment?
• Which of the following best defines chain of custody in drug or alcohol testing?
• If an employee discloses plans to sabotage the company’s computer system, what should an EA (employee assistance) professional do?
• What is a key outcome of basic EAP follow up in severe issues?
• Which sequence represents the basic EAP workflow?
• Which term refers to a workforce reduction by eliminating jobs?
• What does EAP core technology refer to?
• Which core technology involves consulting to encourage availability and access to health benefits covering medical and behavioral problems?
• Which statement best defines an Employee Assistance Program (EAP)?
• What proportion of U.S. employees receive EAP counseling services?
• What is the most common type of referral?
• ALMACA became EAPA in which year?
• Which statement about informal referrals is true?
• Which EAP model describes services delivered through a network of external providers rather than a single employer?
• Which statement best describes a contracted provider?
• Which action is considered unprofessional conduct under the CEAP code of conduct in the category 'responsibility'?
• Are airline employees who issue tickets and check luggage considered safety-sensitive positions under DOT testing regulations?
• In the basic EAP workflow initial contact, which statement best describes what happens after information is gathered and triage is performed?
• What are covered services?
• Under the Drug-Free Workplace Act, which of the following is NOT an obligation for covered employers?
• Which statement about CEAP tracks is true?
• Which statement best describes Release of Information in EAP?
• Which elements are included in an EAP action plan?
• What describes constructive confrontation?
• What is the EACC in the context of CEAP certification?
• What is a member assistance program (MAP) in the workplace context?
• How many employees in the US have access to an EAP?
• Informal referral is defined as?
• Which is a function of the EACC?
• Which statement best describes employee orientation?
• What term describes the expected results related to employee assistance delivery?
• How many employees receive EAP services?
• In EAP core technologies, what does R stand for?
• Which statement best describes covered services?
• Absenteeism is defined as?
• Do EA professionals ask about legal concerns of employees?
• How is sexual harassment defined under Title VII context?
• Which types of services can an internal EAP model for employees utilize?
• What is regulatory referral?
• One objective of EAPA standards is to educate which group?
• Which definition best describes a mental health professional (MHP) in EAP terms?
• What is utilization rate in an EAP program?
• What does cultural competence refer to in the context of behavioral health networks?
• In EAP core technologies, what does M stand for?
• What are DSM V codes?
• How does authorization differ from payment in EAP services?
• Which statement describes an EAP affiliate?
• Do you need a waiver of consent from each family member when conducting family sessions?
• A Last Chance Agreement is best described as:
• Which statement best describes the content of the AUDIT?
• According to WHO 2001 AUDIT guidelines, how many drinks per day are allowed for women under 65?
• What best describes the role of a management consultant in the EAP process?
• Which phrase describes the definition of EAP core technology?
• Which areas do EAPs typically address to impact job performance?
• What is the primary purpose of EAPA standards and guidelines?
• Which of the following is a stated purpose of the EAPA standards and professional guidelines?
• Which term describes a strategy for minimizing a work organization's exposure to health and safety factors that pose a threat of loss?
• Does the CEAP code specify a fixed duration for retaining records?
• Which CFR outlines what happens after an employee violates a DOT rule?
• Under FAA rules, what can be the consequence of two positive alcohol tests for a flight attendant?
• ROI in EAP terminology stands for which of the following?
• Which statement best defines a beneficiary in an employer benefit plan?
• Which statement best describes the general components of EAPs?
• In the DOT return-to-duty process, what must the employee do to be eligible to return to safety-sensitive duties?
• What is the internal staffing model?
• Which of the following is NOT an EAP referral type listed?
• Which statement best describes critical incident stress debriefing?
• What is included in Basic EAP workflow - EAP Assessment?
• Which private employers are covered under the Drug-Free Workplace Act?
• In the external network model, who provides EAP assessment and short term solutions?
• What percent of U.S. employees have access to an EAP?
• What are examples of ancillary EAP services listed in initial contact?
• Who typically coordinates the back to work conference?
• In which scenario might the EA professional be responsible for monitoring compliance with treatment recommendations?
• Which description best defines an EAP affiliate?
• Which domain covers EAP services that address the work organization as a whole?
• What constitutes an EAP case?
• What does EAP care management involve?
• What is the purpose of EAP program evaluation?
• How long must you wait before entering into a romantic relationship with a client, according to the CEAP code?
• Which practice describes DSM V codes in relation to clinical attention?
• EAPs are designed to address what kind of issues within organizations?
• Which of the following represents a purpose of EAPA standards related to education?
• Which of the following is listed as a main CEAP principle alongside confidentiality and competence?
• Which core EAP technology focuses on establishing and maintaining relationships with treatment providers and managing contracts?
• Which of the following is NOT listed as an EAP referral type?
• What are the components of the return to work meeting?
• Which action is included in EAP core technology to promote services within the organization?
• In the external network model EAP, which organization type is most appropriate?
• Which statement best describes basic EAP workflow case/care management?
• Which core technology involves confidential and timely problem identification/assessment for employee clients with personal concerns that may affect job performance?